FAQ
Everything you need to know about Advotics — from products and subscriptions to data security.
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Advotics is an Indonesian distribution and supply chain digitalization platform (PT Advotics Teknologi Global, founded 2016) used by more than 70 companies — from manufacturers and distributors to logistics companies — to manage field teams, orders, warehouses, deliveries, and retail stores on one platform.
Advotics is Indonesian-built software (SaaS) for digitalizing distribution and the supply chain. On one platform, Advotics connects field teams, distributors, warehouses, deliveries, fleets, and retail stores — so manufacturers and distributors can monitor goods and sales from the factory to the store shelf in real time.
Advotics was founded in 2016 in Jakarta by Boris Sanjaya (CEO; previously at Amazon, GE, and Boston Consulting Group), Hendi Chandi (CTO; former Senior Software Development Engineer at Amazon.com and holder of 2 US patents), and Jeffry William Tani (CPO; PhD from MIT, previously R&D at Schlumberger). The legal entity is PT Advotics Teknologi Global.
Advotics is used by more than 70 companies across FMCG, construction & building, automotive, and other industries — including ExxonMobil, Federal Oil, Schneider Electric, Panasonic, Glico, Nestlé, Danone, Reckitt Benckiser, Nutrifood, Kalbe, Sampoerna, Philip Morris, Saint-Gobain, Mulia Ceramics, Pacific Paint, APP Sinar Mas, DGW, and HokBen.
The Advotics platform is used by more than 6,500 distribution and field workers, connects more than 11,000 retail stores, and has tracked more than 137 million products.
PT Advotics Teknologi Global is based at Gold Coast Office, Eiffel Tower 7th Floor, Pantai Indah Kapuk, Penjaringan, North Jakarta 14470, Indonesia. The Advotics team serves companies across Indonesia.
Advotics offers eight products that can be used on their own or combined: Field Team (field and sales team app), Distribution (Distribution Management System/DMS), Warehouse (Warehouse Management System/WMS), Retailer (retailer loyalty and ordering), Product ID (anti-counterfeit QR codes and track & trace), Route Plan (automated visit routes), Delivery Plan (delivery route planning), and Vehicle (fleet management).
Yes. Advotics Field Team is a mobile app for salespeople, canvassers, merchandisers, and technicians: geo-tagged check-ins, sales orders, in-store stock and price checks, planograms, surveys, collections, and service tickets. Supervisors monitor visits and performance from a web dashboard.
Advotics Distribution is a DMS that brings sales orders, stock, delivery orders, and invoicing into one flow, with digital proof of delivery (photo and signature). Distribution includes everything in Field Team, plus integrated order processing.
An ERP manages a company's internal processes such as finance, accounting, production, and HR. A DMS such as Advotics Distribution focuses on getting goods to market: store orders, salesperson visits, distributor stock, deliveries, and collections. Many companies run both side by side; data exchange with your ERP is scoped with the Advotics team during a demo.
Yes. Advotics Warehouse (WMS) handles receiving, put-away and FIFO picking recommendations, bin-level locations, stock taking, and warehouse utilization.
Advotics Product ID gives every package a unique QR code linked across packaging levels (pallet, box, and item). With these codes, manufacturers can verify authenticity, track and trace distribution, detect cross-territory selling, and run scan-based loyalty points.
Yes. Advotics Retailer runs retailer loyalty programs (points redeemable for vouchers), self-service ordering from a smartphone, campaigns, and complaint tickets, so a manufacturer's relationship with each store is recorded and measurable.
Yes. Field, warehouse, and delivery staff use Advotics mobile apps for check-ins, orders, scanning, and proof of delivery, while management monitors everything from a web dashboard.
Advotics is built for companies that sell and distribute goods: manufacturers, distributors, logistics companies, consumer goods (FMCG), service companies with field teams, and SMEs — both local and multinational.
Typical signs: orders are still taken over WhatsApp or Excel, salesperson visits are hard to verify, stock at distributors and warehouses often doesn't match, deliveries run late without proof of delivery, or counterfeit products and cross-territory selling show up in the market. Advotics replaces those manual processes with real-time data on one platform.
Three things: (1) end-to-end coverage — eight modules spanning the factory, warehouse, distributor, delivery, and store on one platform; (2) built in Indonesia since 2016 for local distribution conditions; (3) proven at more than 70 companies, including multinationals such as Nestlé, Danone, and ExxonMobil, with ISO 27001 security certification.
Yes. SMEs can start with the single most pressing module — for example a sales team app or a distribution system — and add modules as the business grows.
Advotics doesn't publish list prices because the subscription is tailored to the modules chosen and the scale of the company. The Advotics sales team provides a quote after a demo session.
Advotics is SaaS (software as a service). Unlike buying software, a subscription keeps you on the latest system updates at no extra cost, and software maintenance is handled by the Advotics team.
Yes. You can choose modules to fit your needs. Advotics still recommends combining modules to get the full benefit, for example Field Team with Distribution.
Yes. Advotics offers a 2-week free trial. Fill in the form on the Contact Us page or reach us on WhatsApp; the Advotics team will schedule a demo and set up a trial account.
The Advotics trial account expires after the 2-week period. After that, you're free to decide whether to continue with a subscription.
After the trial, an Advotics subscription requires a 1-year commitment, with billing still done monthly.
Yes. If you subscribe to more than one module, the Advotics sales team can help structure a more economical billing plan.
Yes. Advotics holds and complies with the ISO 27001 information security certification and is one of the Amazon Web Services (AWS) technology partners in Indonesia. The security and privacy of customer data are treated as a priority.
The Advotics platform runs in the cloud, so you don't need to buy or maintain your own servers. Infrastructure and data policy details can be discussed with the Advotics team during a demo.
Three steps: (1) fill in the form on the Contact Us page or send a WhatsApp message; (2) the Advotics team schedules a demo around your business process; (3) you try Advotics free for 2 weeks before deciding to subscribe.
Yes. Advotics runs five partner programs: referral partner, enhancement partner, hardware partner, payment gateway, and supply chain financing.
Fill in the form on the Contact Us page, WhatsApp +62 811-919-054, call +62 21-3972-2386, or email sales@advotics.com.
Our team is ready to walk you through products, pricing, and implementation for your business.